BUSINESS SYSTEMS / PRODUCT STRATEGY / CREATIVE OPERATIONS

Building products that connect people, systems, and ideas.

I’m Julia Kennedy Gray, a Business Systems Analyst III with a background in art direction, marketing technology, and product strategy. I specialize in transforming ambiguous business problems into intuitive systems, scalable processes, and meaningful customer experiences.

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Resume

ABOUT

A career built by moving closer to the system behind the experience.

Graphic Design

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Art Direction

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Marketing Technology

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Business Systems Analysis

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Product Leadership

I began my career creating campaigns and visual experiences, learning how ideas become tangible through story, craft, and emotion. But over time, I discovered that my favorite work happened just behind the scenes.

That behind-the-scenes space is where complex problems get untangled, workflows become clearer, systems become more intuitive, and teams can build better products with less friction.

Today I work as a Business Systems Analyst III at Myriad Genetics, bridging marketing, engineering, Salesforce, and business stakeholders to deliver enterprise-scale marketing automation, platform integrations, and customer experiences.

FEATURED LEADERSHIP

Pride Alliance Leadership as organizational product work.

Building belonging with the same rigor as a product launch.

Leading one of Myriad’s Employee Resource Groups has meant turning inclusive intent into operating systems: planning enterprise events, aligning executive stakeholders, coordinating volunteers, speaking publicly, and creating programs that help people feel seen, connected, and supported at work.

The work is leadership, facilitation, communications strategy, and culture design—built around people instead of software.

ERG Leadership

Leading strategy, programming, communication, and volunteer alignment for a company-wide Employee Resource Group.

Enterprise Events

Planning moments that scale across audiences while balancing logistics, storytelling, accessibility, and emotional resonance.

Executive Stakeholders

Navigating visibility, approvals, priorities, and executive sponsorship with clarity and confidence.

Culture & Inclusion

Designing programs that make belonging visible, actionable, and sustainable across the organization.

SELECTED WORK

Selected systems work across platforms, governance, and product execution.

Speaker Application Platform

Problem — Returning speaker applications created duplicated effort and slow handoffs.
Approach — Built a Salesforce and FormAssembly ecosystem with prefilled applications, streamlined submissions, and automated communications.
Outcome — Reduced manual work across multiple business teams.
Lesson — The best system improvements feel invisible to the people who rely on them.

Marketing Automation at Enterprise Scale

Problem — Enterprise initiatives need campaigns, audiences, data, and systems to move together.
Approach — Owned Marketing Cloud architecture across journeys, segmentation, automation, SQL, data architecture, and integrations.
Outcome — Translated business strategy into reliable technical implementation.
Lesson — Scale comes from designing the operating model, not just the journey canvas.

Process Improvement & RCAPA Leadership

Problem — Platform disruptions revealed gaps in ownership, governance, and sign-off.
Approach — Led incident reviews, clarified accountability, and introduced stronger process controls.
Outcome — Reduced future operational risk and created a clearer path for decisions.
Lesson — Leadership often means turning a failure mode into a shared operating principle.

WHAT I BRING

A hybrid toolkit for strategy, systems, facilitation, and experience design.

Strategic Product

• Strategic Thinking

• Product Discovery

• Product Strategy

• Requirements Gathering

• Agile

• Journey Mapping

Systems & Automation

• Systems Thinking

• Marketing Automation

• Salesforce

• Marketing Cloud

• FormAssembly

• Process Design

• SQL

Creative Leadership

• Cross-functional Leadership

• Art Direction

• Adobe Creative Suite

• Facilitation

• Stakeholder Management

• Workshop Leadership

• Accessibility

• Inclusive Design

Experience shaped by enterprise systems, creative direction, and cross-functional delivery.

Business Systems Analyst III — Myriad Genetics

2022–Present

Art Director — Saatchi & Saatchi X

2020–2022

Graphic Design Intern — Michelman

2020

Design Intern — Curiosity

2019–2020

“My best work happens where creativity meets complexity.”

I believe great products aren’t built by choosing between design, engineering, or business—they emerge when those disciplines collaborate. My career has been shaped by connecting people across those worlds, translating ambiguity into clarity, and designing systems that make work easier for both teams and customers.

Let’s build something meaningful.

Resume